Shipping & Returns
Fast, free shipping and hassle-free returns - Your satisfaction is our priority
Free Shipping
On all orders over $100
30-Day Returns
Easy returns within 30 days
Secure Packaging
Safe delivery guaranteed
Shipping Information
Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Order Processing Schedule
- • Orders placed before 12 PM EST ship same day
- • Orders placed after 12 PM EST ship next business day
- • No processing on weekends or holidays
Standard Shipping
5-7 business days
FREE on orders over $100
Express Shipping
2-3 business days
Next Day Delivery
1 business day
Order before 12 PM EST for next day delivery
Once your order ships, you'll receive a tracking number via email. You can track your package in real-time using our order tracking page.
Track your order at: Track Order Page
Returns & Exchanges
Return Requirements
- •Items must be unworn, unwashed, and in original condition with all tags attached
- •Items must be returned within 30 days of delivery
- •Original packaging is preferred but not required
- •Final sale items cannot be returned
Return Shipping
Return shipping is FREE for US customers. A prepaid return label will be included with your order.
Refund Processing
Refunds are processed within 5-7 business days after we receive your return. You'll receive an email confirmation once your refund has been processed. The refund will be credited to your original payment method.
- 1
Contact Customer Service
Email us at [email protected] or call +1 (555) 123-4567 with your order number
- 2
Receive Return Authorization
We'll send you a return authorization number and prepaid shipping label
- 3
Pack and Ship
Pack your items securely and attach the prepaid label, then drop off at any shipping location
- 4
Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days
Frequently Asked Questions
Currently, we ship to the United States and Canada. International shipping to other countries will be available soon. Sign up for our newsletter to be notified when we expand our shipping destinations.
If you need to change your shipping address, please contact us immediately at [email protected]. We can update your address if your order hasn't shipped yet. Once shipped, we cannot modify the delivery address.
We're sorry if your item arrived damaged! Please contact us within 48 hours of delivery at [email protected] with photos of the damage. We'll send you a replacement at no cost or issue a full refund.
Yes! We offer free exchanges. Simply contact our customer service team to initiate an exchange. We'll send you a prepaid return label and ship your new item as soon as we receive your return.
Contact our customer service team at [email protected] or call +1 (555) 123-4567. We're here Monday-Friday, 9 AM - 6 PM EST.