Frequently Asked Questions

Browse our products, add items to your cart, and proceed to checkout. You'll need to provide shipping information and payment details. Once your order is confirmed, you'll receive an email confirmation with your order number.

You can modify or cancel your order within 1 hour of placing it by contacting our customer service. After this time, orders are processed and cannot be changed. If you need to make changes after processing, you can return items using our 30-day return policy.

Once your order ships, you'll receive a tracking number via email. You can also track your order by visiting our Track Order page and entering your order number and email address. Real-time tracking updates are available 24/7.

If an item becomes out of stock after you order, we'll notify you immediately via email and offer alternatives: wait for restock (with estimated date), choose a similar item, or receive a full refund. You can also sign up for restock notifications on product pages.

Yes! We offer complimentary gift wrapping for all orders. Select the gift wrapping option during checkout and add a personalized message. Gift receipts (without prices) are included automatically.

Currently, each order can only be shipped to one address. If you need to send items to multiple locations, please place separate orders for each shipping address.